Shipping Policy

At TouchlandOutlet, we are committed to delivering your favorite Hand & Fragrance Mists to your doorstep as quickly and reliably as possible. Please review our shipping terms below.

Order Processing Time
All orders are processed within 1 to 3 business days excluding weekends and holidays. Orders placed after business hours or on weekends will begin processing on the next business day.

Once your order is processed and shipped, you will receive a confirmation email with tracking information.

Shipping Time
After your order has been shipped, estimated delivery time is 6 to 12 business days.

Please note that delivery times are estimates and may vary slightly due to factors beyond our control, such as carrier delays, customs processing, or destination location. We appreciate your patience and understanding.

Shipping Destinations
We offer shipping to addresses worldwide. No matter where you are located, we will do our best to get your order to you safely and efficiently.

Shipping Cost
Shipping rates are calculated at checkout based on your location and the total weight of your order. The applicable shipping cost will be displayed before you complete your purchase.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. Please allow up to 48 hours for the tracking information to update on the carrier's system. You can use this tracking number to monitor the progress of your delivery.

Customs, Duties, and Taxes
Please note that TouchlandOutlet is not responsible for any customs fees, import duties, taxes, or brokerage fees that may be applied to your order by the destination country. These charges are the responsibility of the customer and vary by country. We recommend contacting your local customs office for more information regarding potential fees.

Incorrect or Incomplete Address
It is the customer's responsibility to provide an accurate and complete shipping address at the time of order. TouchlandOutlet is not responsible for packages delivered to an incorrect address provided by the customer. If you realize you have entered the wrong address, please contact us immediately at support@touchlandoutlet.com, and we will do our best to assist you before the order ships.

Lost or Stolen Packages
TouchlandOutlet is not responsible for lost or stolen packages that are confirmed as delivered by the carrier. If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly to file a claim.

Contact Us
If you have any questions about our Shipping Policy, please feel free to contact us.

Email: support@touchlandoutlet.com